Effective Date: 03/04/2024

At JacksonNapier.com, we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website. By using our site, you agree to the terms of this Privacy Policy.

Information We Collect

When you visit our site or place an order, we may collect the following information:

• Your name, email address, and shipping/billing address

• Payment details (processed securely via third-party providers)

• Phone number (if provided)

• Order history and preferences

• IP address, browser type, device information, and pages visited (via cookies and analytics tools)

We collect this information to fulfill orders, communicate with you, and improve your experience.

How We Use Your Information

We may use your information to:

• Process and fulfill orders

• Communicate about your order status, shipping updates, and support inquiries

• Send marketing emails or promotional offers (you can unsubscribe at any time)

• Improve our site’s functionality and user experience

• Detect fraud or unauthorized activity

We do not sell, rent, or trade your personal information to third parties.

Sharing Your Information

We may share your information with third parties only when necessary to:

• Process payments (e.g., Shopify, PayPal, Apple Pay)

• Ship and deliver products (e.g., USPS, UPS, DHL)

• Analyze website traffic (e.g., Google Analytics)

• Comply with legal obligations (e.g., law enforcement requests)

These service providers are only given the information necessary to perform their duties.

Cookies

We use cookies and similar technologies to:

• Remember your preferences

• Track site traffic and usage patterns

• Enable shopping cart functionality

You can disable cookies in your browser settings, but this may impact how the site functions.

Your Rights

Depending on your location, you may have rights under privacy laws such as the CCPA or GDPR. These may include:

• The right to access or delete your personal data

• The right to opt out of marketing emails

• The right to request corrections or updates to your information

To exercise your rights, email us at customerservice@jacksonnapier.com

Data Retention

We retain your personal data only as long as needed to:

• Complete your transactions

• Meet legal and tax requirements

• Support our legitimate business operations

Security

We use secure protocols (SSL encryption) and trusted third-party platforms to protect your data. However, no system is 100% secure, and we encourage you to keep your passwords and personal information safe.

Children’s Privacy

Our site is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” Continued use of the site after changes indicates your agreement with the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, you can reach us at:
Customerservice@gmail.com